TaxFlow LabsTaxFlow Labs

Legal

Terms & Conditions

Last updated: August 21, 2026

These Terms & Conditions govern your use of TaxFlow Labs LLC services. Please read them carefully before engaging our services.

Agreement to Terms

By engaging TaxFlow Labs LLC (“TaxFlow,” “we,” or “us”) for sales tax compliance services, you (“Client” or “you”) agree to be bound by these Terms & Conditions. If you do not agree, do not use our services.

These terms constitute a binding legal agreement between you and TaxFlow Labs LLC, a Texas limited liability company.

Scope of Services

TaxFlow Labs provides sales tax compliance services, which may include:

  • Sales tax registration in applicable states
  • Preparation and filing of sales tax returns
  • Nexus monitoring and threshold alerts
  • State account transcript monitoring
  • Audit defense and notice resolution
  • Sales tax reconciliations and advisory

    • The specific services provided are determined by the engagement letter or subscription plan selected by the Client. Any services outside the agreed scope require a separate written agreement.

    Client Responsibilities

    You agree to:

  • Provide accurate, complete, and timely financial data, including sales reports, exemption certificates, and platform integrations
  • Notify us promptly of business changes that may affect tax obligations (new locations, entity changes, platform migrations)
  • Review and approve filings when required before submission deadlines
  • Maintain access to your state tax accounts and grant us necessary third-party access where applicable
  • Pay all fees in accordance with the agreed billing schedule

    • TaxFlow Labs is not responsible for penalties, interest, or compliance failures resulting from inaccurate or incomplete information provided by the Client.

    Billing & Payment

    Service fees are billed as specified in your engagement agreement or subscription plan.

  • **Subscription plans**: Billed monthly or annually in advance, depending on your selected plan.
  • **Project-based work**: Invoiced according to the milestone schedule in your engagement letter.
  • **Late payments**: Accounts more than 15 days past due may be suspended. A 1.5% monthly late fee applies to overdue balances.
  • **Taxes**: All fees are exclusive of applicable sales tax unless otherwise stated.

    • Payment is accepted via ACH, wire transfer, or credit card. Credit card payments may incur a processing fee.

    Limitation of Liability

    TaxFlow Labs provides services based on the information you supply and on our professional judgment. While we strive for accuracy, we do not guarantee specific outcomes, penalty abatements, or audit results.

    To the maximum extent permitted by law:

  • Our total liability for any claim arising from our services shall not exceed the total fees paid by you in the 12 months preceding the claim.
  • We are not liable for indirect, incidental, consequential, or punitive damages, including lost profits or business interruption.
  • We are not liable for penalties or interest imposed by state tax authorities resulting from factors outside our reasonable control, including but not limited to Client-provided inaccuracies, late data submissions, or changes in tax law.

    • These limitations apply regardless of the legal theory (contract, tort, negligence, or otherwise) and survive termination of the agreement.

    Termination

    Either party may terminate the engagement with 30 days’ written notice.

    Upon termination:

  • All outstanding fees for services rendered through the termination date become immediately due
  • We will deliver any work product completed to date in a standard format
  • We will cooperate with your successor provider for a reasonable transition period (not to exceed 60 days)
  • Confidentiality obligations and data retention terms survive termination

    • We may terminate immediately and without notice if you materially breach these terms, fail to pay amounts due, or provide fraudulent information.

    Governing Law & Disputes

    These terms are governed by the laws of the State of Texas, without regard to conflict of law principles.

    Any dispute arising from these terms or our services shall first be addressed through good-faith negotiation. If unresolved within 30 days, either party may initiate binding arbitration administered by the American Arbitration Association in Dallas County, Texas. The arbitrator’s decision shall be final and enforceable in any court of competent jurisdiction.

    Each party bears its own legal costs unless the arbitrator determines that a claim was frivolous or brought in bad faith.

    These terms may be updated from time to time. Continued use of our services constitutes acceptance of the revised terms.